Zhibek Nurtayeva

• Headhunting of Top management
• Executive Search
• Training for heads of various departments on interviewing, internships and human resource management.
• Developing HR brand
• Introduced a plan for Induction and training sessions for employees

Achievements:

• New departments and sales categories were opened for candidates that I recommended.
• Implemented a new system "Sobes.kz" to automate the recruitment process

• Make arrangements with concert venues
• Plan dates for concerts and tours in Kazakhstan and Kyrgyzstan
• Formulate the budget for the administrative department
• Pay invoices
• Handle primary documentation and contracts
• Building a team and HR duties
• Book hotels, air, and rail tickets
• Plan logistics and tour itinerary
• Take into account all details (luggage, equipment, instrument dimensions)
• Organize three meals a day for 40 people
• Plan in detail the whole tour in terms of time
• Validate tickets
• Resolve conflicts with spectators
• Work with Ticketon sales operator
• Initiate sales and monitor the dynamics
• Interact with marketing departments (targeted advertising, outdoor advertising, content creation assistance) and office management.
• Complete human resources and hiring from the ground up

Accomplishments:

• Approximately 100 concerts performed
• Organized 4 tours
• Formed work regulations, corporate culture, and budget for the administrative department
• Automated logistics processes
• Worked overtime and without days off for over a month

• Responsibilities are the same as the previous two jobs + consulting other firms. The biggest project was maintaining the large gaming company - Mytona's HR records.

Achievements:

• Learned Headhunting and Executive Search of rare talents (tax consultants, junior and senior auditors, payroll specialists)

• Coordinated onboarding and inductions for 25+ employees monthly.
• Managed recruitment processes from writing job descriptions to reviewing CVs, interviewing, and selecting talent.
• Acted as the main point of contact for employee complaints, conducting investigations and resolving timely and efficiently to maintain employee wellbeing.
• Drafted a wide range of onboarding documents, including policies, contracts, job tasks, and other relevant information.
• Supported performance management analysis, building reliable cases for follow-up.
• Devised supporting documentation for disciplinary, suspension and grievance to comply with intervention procedures.
• Researched latest trends to stay up to date with technology and HR best practices.

Achievements:

• Legalised and systemised all processes related to recruitment, onboarding, payroll and improvement of corporate culture.
• Developed HR brand.
• Improved Employee satisfaction index and retention rate.
• Organised 6 teambuildings for backoffice of 45 people

• Screened, interviewed, and hired candidates to facilitate smooth recruitment procedures.
• Initiated employee evaluation process and recommended policy changes to propel staff progress toward desired readiness goals.
• Organised employee appraisal reviews to discuss performance with managers and assess compensation.
• Compiled and updated employee files in electronic and paper formats to maintain accurate records.
• Provided support to employees with various HR-related issues and liaised with heads of department to find resolutions.
• Administered comprehensive and equitable compensation and benefit plans for staff to optimise onboarding process.
• Conducted exit interviews to comply with release procedures.
• Designed and updated training manuals, materials and presentations to align with objectives of organisation.
• Stayed abreast with HR trends to apply best practices and quality standards.

Achievements:

• Automated recruiting and onboarding processes by incorporating CRM and Huntflow platforms which expedited the system
• The average time-to-hire rate was 5 days
• Offer acceptance rate was 83%
• Hired 20-30 employees a month (English teachers, sales managers, accountants, SMM managers, Demo teachers)
• Employee retention rate was 77%