Zhanargul Bissenova

A highly motivated and result driven professional with 17 years of experience in a role involving strategic and analytical initiatives in Human Resources Management, HR Administration, Industrial Relations and Project Management sectors of largest oil and gas companies in Kazakhstan. An extended professional network, a history of successful collaboration with state agencies, the Ministries and its departments, local executive bodies and Customers/Clients. Experienced in working for foreign corporations, with expatriates and their families. Strong interpersonal and multicultural skills, easily communicate in three languages – Kazakh, Russian and English. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Determined Project Manager adept at assigning tasks to team members based on individual strengths. Communicated with key project stakeholders to ascertain project requirements.

• Project Management Introduction, PMI, 01/21/2020 - 01/23/2020
• Labor Disputes, BI University, 01/22/2018 - 01/23/2018
• Legislative regulation of labor relations, DAIVA LLP, 12/11/2017 - 12/13/2017
• The New Labor Code of the Republic of Kazakhstan, TengizChevrOil, 09/20/2016
• Current issues of Labor Law, HSB, 05/15/2016 - 05/18/2016
• Visas and work permits, Work Permits Kazakhstan, 03/28/2014 - 03/29/2014
• HR records management in view of changes in legislation, Staffing technology LLP, 03/04/2013 - 03/05/2013
• Customs Laws of the Customs Union, High Level LLP, 07/29/2011 - 07/30/2011
• Specification of organization and remuneration of labors working on rotation, Kurassova A.M, 04/14/2010 - 04/15/2010
• HR Record Management, Global Education Provider, 01/22/2010 - 01/23/2010
• Effective Managerial Skills, Beacon Consulting, 03/30/2009 - 03/31/2009
• The Seven Habits of Highly Effective People, Franklin Covey, 10/20/2008 - 10/21/2008

• Participated in the establishment of HRM system in the newly established Company (est.2002 in Kazakhstan). Effectively collaborated with state agencies and administration departments. Prepared and supervised the whole documentation process for obtaining visas and work permits for about 600 expat employees and their families. Ensured 100% success in obtaining visas and work permits without any delays.
• Successfully established and further advanced the HRM and staffing administration systems, started and kept track of the employee database (about 2200 employees including about 700 expatriates). Managed the team of 20 employees in 3 offices in Kazakhstan. In 2014, received a National Certificate of the Employee of the Year for outstanding work achievements.
• Participated in the establishment and further development ofEmployee Relations system in the Company, was responsible for recognizing any possible labor conflicts and negative trends among over 4000 employees in 4 direct contractor companies. Ensured 0 cases of labor conflicts. Regular business trips within Kazakhstan.
• Participated in the development and successful implementation of the KPI system in the project. Was responsible for various HR duties for the staff of over 550 employees including 40 expatriates. Participated in implementation of ERP in the project and within the Group of Companies.
• Successful and safe completion of overhauling/restoration/valves critical refurbishment project during Plant Turnaround (Shutdown) 2019 - 2022 for Karachaganak b.v., West-Kazakhstan, Karachaganak field.