Summary

Overview

Work History

Education

Skills

Affiliations

Languages

Timeline

Yelnur Tolenbay

Almaty

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

1

1

year of professional experience

Work History

Flight Attendant

Scat

Almaty

11.2023 - Current

Provided safety instructions to passengers prior to takeoff and landing.
Greeted passengers, answered questions, and directed them to their seats.
Delivered onboard customer service including food and beverage service.
Monitored cabin environment throughout flight, checking seatbelts and ensuring passenger comfort.
Responded to medical emergencies as needed during flights.
Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
Maintained accurate records of supplies such as meals, snacks, beverages, blankets, pillows.
Inspected aircraft cabin before each flight to ensure it was clean and safe for passengers.
Cooperated with pilots and crew members while performing duties on board the plane.
Provided assistance to disabled passengers when necessary.
Reported any incidents or irregularities regarding the aircraft or its equipment to the captain immediately.

Education

Aviation

Academy of Civil Aviation

Almaty

06-2023

Skills

Emergency Response
Passenger support
Flight safety
Safety Procedures

Company culture and values
Team Collaboration
Airline Policies

Affiliations

Football
Volleyball
Tennis
Hiking
Snowboarding
Running

Languages

Kazakh

First Language

Russian

Advanced (C1)

C1

English

Upper Intermediate (B2)

B2

Timeline

Flight Attendant

Scat

11.2023 - Current

Aviation

Academy of Civil Aviation