Data Analysis
Wazhma Samadi
...
Balkh
Summary
Developed management skills in collaborative and fast-paced environment, focusing on team leadership and operational strategies. Seeking to transition into new field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional settings.
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Adept at financial management and delivering exceptional customer service, ensuring a supportive learning environment.
Overview
16
16
years of professional experience
8
8
Certifications
3
3
Languages
Work History
Teacher of Department of Science and Mathematics
Bibi Sangary Sarwary School
03.2006 - 08.2008
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Use of different methods for improving students knowledge.
- Control of students behavior.
- Preparing quizzes and tests for evaluation.
Ariana Financial Services
JSC
09.2009 - 08.2011
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Receive and process loan account transaction.
- Receive and disburse cash for loan transactions, as required.
- Verify client identity before transactions.
- Ensure that clients sign all required documents before they leave the banking office.
- Note and verify significant information as required by AFS policy and procedures.
- Ensure that AFS procedures are followed when performing transactions as required.
- Enter client data into the AFS Credit System.
- Update client data as necessary in the AFS Credit System.
- Maintain favorable customer relations through proper handling of all collection and disbursement functions.
- Exercise discretion, judgment, and initiative regarding transaction problems and inquiries.
- Receive and answer inquiries from clients and internal staff regarding customer related accounts.
- Assist AFS personnel with questions on the status of accounts, statements, service fees, penalties, etc., in an efficient, courteous manner providing positive employee relations.
- Maintain confidentiality of customer account information. Follow established policies and procedures in responding to inquiries and requests.
- Have the ability to identify client financial services need and cross-sell services to meet those needs.
- Advise clients on promotional items and services.
- Have a thorough knowledge of all AFS products and services.
- Understand regulatory compliance requirements.
- Produce reports, as required, from the AFS Credit System.
Manager of Individual Business Licenses
Department of Commerce and Industries
06.2012 - 07.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Arranging and processing applicants' applications for obtaining a business license.
- Analyzing applications for business license eligibility.
- Entering information into the system.
- Process all applicants' applications.
- Printing individual licenses for traders.
Education
Bachelor of Economics -
Balkh University
Balkh Province 04.2001 -
High School Diploma -
Bibi Zainab High School
Kode Barq, Balkh, Afghanistan 04.2001 -
Skills
Effective team leadership
Resource allocation and management
Strategic planning
Decision-making
Time management
Financial management
Operations management
Customer service
Marketing
Documentation and reporting
Verbal and written communication
Product management
Software
Office Management
Dari and English Typing
Certification
Certified [General Management, Filling and Accounting], [AFS-JSC HR Department] - [One Year]
Timeline
Certified [R/AC sector's Large End-users, HFC alternatives], [The National Ozone Unit of the National Environmental Protection Agency] - [Two days]
10-2019
Certified [Agriculture Value Chain Finance], [Afghanistan Institute of Banking and Finance] - [Two Days]
04-2018
Certified [Effective Communication], [GIZ] - [Two Days]
04-2014
Certified [Report Writing Workshop], [GIZ] - [Two Days]
02-2014
Manager of Individual Business Licenses
Department of Commerce and Industries
06.2012 - 07.2022
Ariana Financial Services
JSC
09.2009 - 08.2011
Certified [General Management, Filling and Accounting], [AFS-JSC HR Department] - [One Year]
09-2009
Certified [Banking System and Bank Accounting], [Da Afghanistan Bank] - [One month]
09-2006
Teacher of Department of Science and Mathematics
Bibi Sangary Sarwary School
03.2006 - 08.2008
Certified [Computer Sessions], [Young Nak] - [One Year]
06-2005
Certified [English Language], [Alberony Technology Center] - [Two Years]
06-2002
Bachelor of Economics -
Balkh University
04.2001 -
High School Diploma -
Bibi Zainab High School
04.2001 -
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