Waiter highly effective at anticipating and accommodating customer needs. Friendly, punctual and enthusiastic team player. Excellent international people experience, dealing with complaints, strong sales skills, cross functional working.
Overview
15
15
years of professional experience
Work History
Assistant Waiter
Viking Cruises
02.2019 - Current
Consistently provided professional, friendly and engaging service.
Routinely cleaned work areas, glassware and silverware throughout each shift.
Developed and maintained positive working relationships with others to reach business goals.
Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
Provided friendly and attentive service.
Received frequent customer compliments for going above and beyond normal duties.
Assisted co-workers whenever possible.
Waiter
Emaar Hospitality Group, Burj Khalifa
12.2018 - 10.2019
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Displayed enthusiasm and knowledge about the restaurant's menu and products.
Set dining tables according to type of event and service standards.
Immediately reported accidents, injuries or unsafe work conditions to manager.
Provided friendly and attentive service.
Restocked the salad bar and buffet, refilled condiments, organized pantry area and swept and mopped floors.
Assisted co-workers whenever possible.
Waiter and Bar Waiter
Marriot Hotel, Grosvenor House
09.2009 - 08.2013
Consistently provided professional, friendly and engaging service.
Skillfully promoted items on beverage lists and restaurant specials.
Displayed enthusiasm and knowledge about the restaurant's menu and products.
Set dining tables according to type of event and service standards.
Routinely cleaned work areas, glassware and silverware throughout each shift.
Demonstrated genuine hospitality while greeting and establishing rapport with guests.
Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
Assertively upsold alcoholic beverages, appetizers and desserts.
Maintained clean and presentable tables with tableware, spotless glassware, silverware and linens.
Maintained high standards of cleanliness and sanitation.
Education
Secondary Technical Education -
Ekibastuz Humanitarian Technical College
Ekibastuz, Kazakhstan
08.2012
Skills
Organized and efficient server
Quick problem solver
Committed team player
Cash handling expert
High energy
Flexible schedule capability
Guest relations professional
Up-selling capability
Timeline
Assistant Waiter
Viking Cruises
02.2019 - Current
Waiter
Emaar Hospitality Group, Burj Khalifa
12.2018 - 10.2019
Waiter and Bar Waiter
Marriot Hotel, Grosvenor House
09.2009 - 08.2013
Secondary Technical Education -
Ekibastuz Humanitarian Technical College
Similar Profiles
MELISSA SHERLOCKMELISSA SHERLOCK
Human Resources Manager at Viking CruisesHuman Resources Manager at Viking Cruises