Tamara Phillips

• Maintained accurate records of services provided, changes in client's condition, progress notes.
• Transported clients to medical appointments and other errands.
• Encouraged clients to participate in social activities within their community.
• Organized recreational activities to promote physical and mental wellbeing of the clients.
• Assisted with daily living activities such as bathing, dressing, eating, and mobility.
• Adapted quickly to challenging situations involving complex medical cases or difficult behaviors of patients.
• Accompanied clients on outdoor activities when necessary.
• Performed household tasks such as laundry, cleaning, shopping, meal preparation.
• Supported bathing, dressing and personal care needs.

iI volunteered with Translators without Borders (TWB) / CLEAR Global since October 2024.

I contributed 5519 words in volunteer tasks providing language services for: English to Georgian.

In total, I contributed 28 hours to TWB / CLEAR Global.

• I subtitled the talk 'Why your body fights weight loss' By Katherine Saunders. It is availing to be reviewed before publishing with Georgian subtitles.

• Assisted community members who are not proficient in English with accessing essential services.
• Observed body language and other nonverbal cues while providing interpretation services.
• Attended workshops on topics related to interpreting such as medical terminology and legal terminology.
• Collaborated closely with healthcare professionals to ensure accurate information was relayed between patient and doctor.
• Adhered to professional codes of conduct when interpreting.
• Explained cultural differences to both clients and colleagues.
• Provided interpretation services between English and target language in a range of settings.
• Maintained confidentiality and respected privacy rights of all parties involved in the interpretation process.

• Coordinated with other supervisors, combining group efforts to achieve goals.
• Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
• Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.

• Greeted visitors entering establishment to determine nature and purpose of visit.
• Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
• Greeted customers, answered general questions and directed to appropriate locations.
• Conducted initial screening of incoming calls to determine urgency and directed them accordingly.
• Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.