Summary
Overview
Work History
Education
Skills
Languages
Custom Section
Hobbies and Interests
Personal Information
Timeline
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Shynggys Sarsenbay

Shynggys Sarsenbay

Astana,Kazakhstan

Summary

With over 3 years of customer service. I pride myself on my professional work ethic and passion, striving to always achieve beyond what is expected of me. My greatest strengths are anticipating a client's needs and my commitment to excellence in service, whilst maintaining a positive and friendly personality.

Overview

7
7
years of professional experience

Work History

VIP Flight Attendant

AirTengri
Moscow/Almaty
08.2025 - Current

VIP FA

Freelance
01.2023 - Current
  • Embraer Legacy 600/650
  • Bombardier Challenger 605/850
  • ACJ 319/BBJ 737

Cabin Crew in Business Class

JSC «SCAT»
Almaty
01.2021 - Current
  • Boeing 737CL/737-300/737-500/737-500
  • Boeing 737NG 737-800
  • Kazakhstan, Almaty city

Manager

The Ritz-Carlton Residence
Almaty
01.2019 - 01.2021
  • Prepare and set-up arrival according to VIP client's requirements, performing and facilitating all valet services
  • Welcoming guests ensuring and monitoring their comfort and satisfaction throughout their experience
  • Managing the reservations and distribution of guests according to their preferences were my responsibilities as well.
  • Kazakhstan, Almaty city

Contract Bartender

Hilton Dalaman Sarigerme Resort&SPA 5*
Dalaman
11.2019 - 04.2019
  • Maintain a smooth bar operation on a daily basis
  • Ensure every guest receives high quality service
  • Strive to be ahead of the trend in inventing and promoting new beverage creation
  • Turkey, Dalaman city

Education

Master's Degree -

Kazakh Academy of Sports and Tourism
Almaty, Kazakhstan
01-2022

Bachelor's degree - Tourism

"Miras" University
Shymkent, Kazakhstan
01-2020

Skills

  • VIP Service excellence
  • Menu design
  • VIP Protocols

Languages

English
Russian
Kazakh
Turkish

Custom Section

  • Civil Aviation Cabin Crew Initial Training JCS 'SCAT'
  • Recurrent SMS training JSC 'SCAT'
  • Dangerous goods, MEDAIRE, CRM, Aviation Security JSC 'SCAT'
  • VIP Trained (Extensive experience with Middle Eastern, European&International Cuisines)
  • VVIP Service training by Almira Azhibekova

Hobbies and Interests

  • Diving and snorkeling
  • Swimming
  • Hiking
  • Collecting puzzles
  • Movies

Personal Information

Dependents: None

Timeline

VIP Flight Attendant

AirTengri
08.2025 - Current

VIP FA

Freelance
01.2023 - Current

Cabin Crew in Business Class

JSC «SCAT»
01.2021 - Current

Contract Bartender

Hilton Dalaman Sarigerme Resort&SPA 5*
11.2019 - 04.2019

Manager

The Ritz-Carlton Residence
01.2019 - 01.2021

Master's Degree -

Kazakh Academy of Sports and Tourism

Bachelor's degree - Tourism

"Miras" University
Shynggys Sarsenbay