Waiter
Italian Restaurant "Mozzarella"
10.2023 - Current
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Answered customers' questions, recommended items, and recorded order information.
