Saniya Utebayeva

• Developed key operational initiatives to drive and maintain substantial business growth.
• Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
• Built productive relationships with industry partners and competitors to support strategic business objectives.
• Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
• Coached and guided senior managers to improve employee job satisfaction and achieve higher performance levels.
• Implemented strong hiring and training techniques to promote team cohesiveness and streamline overall workflow.

• Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
• Monitored office workflow and administrative processes to keep operations running smoothly.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Worked closely with organizational leadership and board of directors to guide operational strategy.
• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Trained new employees on proper protocols and customer service standards.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Trained and guided team members to maintain high productivity and performance metrics.
• Reported issues to higher management with great detail.

- offer successful academic programs abroad to the students;

- coordinates pre-departure preparations including international visa requirements;

- supervises student assistants;

- advises students;

- promotes the various programs while working with critical deadlines;

- supports students, parents when critical situations develop;

-serves as on-site manager abroad, for various programs, managing logistics as well as student wellness and student discipline; and serves as a translator when necessary.

- Oversees education abroad program and scholarship advising, pre-departure orientation, and program evaluation;

- prepares and delivers presentations;

- helping to build an educational road map for the students who are seeking to study abroad,

- Manages relationships and negotiates agreements with partner institutions and external education abroad vendors; develops and administers a variety of administrative documents which may include: requests for proposals, requests for quotes, service provider contracts, procedural guidelines, proposal applications, grants, and/or other related documents.