Summary
Overview
Work History
Education
Skills
Software
Languages
Timeline
Generic

Sabina Bolatova

Office Manager
Astana

Summary

Proven track record in operations management and interpersonal communication, demonstrated at ReTALE, where streamlining processes and enhancing student engagement were excelled . Skilled in multitasking and strategic planning, significant contributions were made to business development and process improvement, leading to a positive impact on organizational efficiency.

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Work History

Supervisor-assistant

ReTALE (study of Business)
Almaty, Kazakhstan
2024.03 - 2024.09

- Managed approximately 30 incoming calls, emails and faxes per day from students via WhatsApp, collect necessary documents (ID, contract, email), and provide access to the GetCourse platform.
- Provided information Support about the training process, answered questions during working hours, and assisted with assignments.
- Did an administrative Support for Offline Classes, addressed requests from students and the supervisor, and sent homework after lessons.
- Organized and managed of ZOOM reviews, recorded tasks from the supervisor, and sent them to students.
- Participated in organizing graduations, conferences, and business meetings.
- Prepared and managed documents such as progress reports, invoices, contracts, and addenda.
- Proficiently used of Google Spreadsheets, Excel, Word, and GetCourse for data management and documentation organization.

Online English Tutor

AntiSchool
2023.07 - 2024.08
  • Developed methods to teach independent study skills to help students excel academically.
  • Monitored student progress, recorded scores and provided learning support for students in English studies.
  • Utilized learning management systems to efficiently manage course materials, assignments, and evaluations.
  • Identified problems with students by clearly and effectively addressing issues.

Volunteering

Blessing for People
Vilnius, Lithuania
2022.10 - 2022.12

• Collected over 70 kilos of products per day for those in need.

• Advocated on social media to gather money for medicine supplies.

• Was responsible for counting money, food, and clothes.

Shop Administrator

Zero (men's Wear)
2022.06 - 2022.08
  • Created detailed reports on sales, inventory, expenses, and other key performance indicators for review by store management.
  • Assisted customers with product inquiries, selection, and purchases, ensuring positive shopping experience.
  • Developed strong relationships with vendors, negotiating favorable terms for purchasing contracts and delivery schedules.

Education

Bachelor - Two Foreign Languages

Abay Kazakh National Pedagogical University
Almaty, Kazakhstan
2020.09 - 2024.06

By Exchange - Humanity And Social Studies

Mykolas Romeris University
Vilnius, Lithuania
2022.09 - 2023.01

Skills

Operations Management

Process Improvement

Strategic Planning

Business Development

Multitasking

Attention to Detail

Task Prioritization

Analytical Thinking

Interpersonal Communication

Software

Google Spreadsheets

Word

Excel

Languages

Kazakh
Native language
Russian
Proficient
C2
English
Advanced
C1
Korean
Intermediate
B1
Turkish
Elementary
A2

Timeline

Supervisor-assistant

ReTALE (study of Business)
2024.03 - 2024.09

Online English Tutor

AntiSchool
2023.07 - 2024.08

Volunteering

Blessing for People
2022.10 - 2022.12

By Exchange - Humanity And Social Studies

Mykolas Romeris University
2022.09 - 2023.01

Shop Administrator

Zero (men's Wear)
2022.06 - 2022.08

Bachelor - Two Foreign Languages

Abay Kazakh National Pedagogical University
2020.09 - 2024.06
Sabina BolatovaOffice Manager