Google Spreadsheets
Proven track record in operations management and interpersonal communication, demonstrated at ReTALE, where streamlining processes and enhancing student engagement were excelled . Skilled in multitasking and strategic planning, significant contributions were made to business development and process improvement, leading to a positive impact on organizational efficiency.
- Managed approximately 30 incoming calls, emails and faxes per day from students via WhatsApp, collect necessary documents (ID, contract, email), and provide access to the GetCourse platform.
- Provided information Support about the training process, answered questions during working hours, and assisted with assignments.
- Did an administrative Support for Offline Classes, addressed requests from students and the supervisor, and sent homework after lessons.
- Organized and managed of ZOOM reviews, recorded tasks from the supervisor, and sent them to students.
- Participated in organizing graduations, conferences, and business meetings.
- Prepared and managed documents such as progress reports, invoices, contracts, and addenda.
- Proficiently used of Google Spreadsheets, Excel, Word, and GetCourse for data management and documentation organization.
• Collected over 70 kilos of products per day for those in need.
• Advocated on social media to gather money for medicine supplies.
• Was responsible for counting money, food, and clothes.
Operations Management
Google Spreadsheets
Word
Excel