Summary
Overview
Work History
Education
Skills
STRENGTHS
References
Timeline
Generic
Oleg Kalachev

Oleg Kalachev

Pavlodar,55

Summary

Positive and friendly service-oriented professional with 3+ years of experience in hospitality service. Passionate for helping others. Strong people skills.

Fluent in English and Russian.

Overview

4
4
years of professional experience

Work History

Waiter

Café-bar “Terrasa PVL”
Pavlodar
05.2021 - 04.2023

Provided excellent customer service and ensured guests’ satisfaction resulting positive feedback.

Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.

Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.

Provided excellent customer service by anticipating guest needs and responding promptly to requests.

Fast Food Worker

Fast-food restaurant “Burzhuy”
Pavlodar
12.2019 - 03.2020

Handled opening and closing shift duties and ensured store safety and cleanliness at all points.

Prepared over 100 orders per shift based on instructions from head cook and shift manager.

Operated commercial deep fryers, ovens, and other kitchen equipment.

Waiter

Restaurant “Grand Cafe”
Pavlodar
05.2019 - 09.2019

Provided high-quality service to guests and contributed to the establishment’s reputation for excellence.

Assisted with menu selection, delivered food accurately and promptly to customers resulting in 95% of food being served on time.

Collaborated with chefs and kitchen staff to ensure timely and accurate delivery of food.

1) Menu presentation and explanation

2) Food and drink service

3) Table setting and clearing

4) Cash handling

Education

Hospitality Administration And Management

Graduate College of Management
Pavlodar, Kazakhstan
06-2024

High School Diploma -

Secondary School of General Education №16 A. Shamk
Pavlodar,Kazakhstan
05-2020

Skills

1) Menu presentation and explanation

2) Food and drink service

3) Table setting and clearing

4) Cash handling

Also:Strong communication skills in English and Russian

Problem-solving skills, stress-resistance

Ability to work under pressure in challenging environments

Proficient in MS Office Suite

Excellent customer service capacity with exemplary attention to detail

Exceptional organizational and multitasking abilities

STRENGTHS

Attention to Detail

 Customer Service

 Teamwork

References

References available upon request.

Timeline

Waiter

Café-bar “Terrasa PVL”
05.2021 - 04.2023

Fast Food Worker

Fast-food restaurant “Burzhuy”
12.2019 - 03.2020

Waiter

Restaurant “Grand Cafe”
05.2019 - 09.2019

Hospitality Administration And Management

Graduate College of Management

High School Diploma -

Secondary School of General Education №16 A. Shamk
Oleg Kalachev