Positive and friendly service-oriented professional with 3+ years of experience in hospitality service. Passionate for helping others. Strong people skills.
Fluent in English and Russian.
Provided excellent customer service and ensured guests’ satisfaction resulting positive feedback.
Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
Provided excellent customer service by anticipating guest needs and responding promptly to requests.
Handled opening and closing shift duties and ensured store safety and cleanliness at all points.
Prepared over 100 orders per shift based on instructions from head cook and shift manager.
Operated commercial deep fryers, ovens, and other kitchen equipment.
Provided high-quality service to guests and contributed to the establishment’s reputation for excellence.
Assisted with menu selection, delivered food accurately and promptly to customers resulting in 95% of food being served on time.
Collaborated with chefs and kitchen staff to ensure timely and accurate delivery of food.
1) Menu presentation and explanation
2) Food and drink service
3) Table setting and clearing
4) Cash handling
1) Menu presentation and explanation
2) Food and drink service
3) Table setting and clearing
4) Cash handling
Also:Strong communication skills in English and Russian
Problem-solving skills, stress-resistance
Ability to work under pressure in challenging environments
Proficient in MS Office Suite
Excellent customer service capacity with exemplary attention to detail
Exceptional organizational and multitasking abilities
Attention to Detail
Customer Service
Teamwork