Nurzhaina Zhumayeva

Marriott International
Event Coordinator (Sep 2024 – Present)

• Coordinated VIP private events in luxury restaurants and bars
• Managed contracts, invoices, and client negotiations
• Handled communication between departments for flawless guest service
• Focused on revenue management and premium guest satisfaction
• Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
• Coordinated with vendors to deliver exceptional catering and audiovisual services during events.
• Employed social media platforms effectively to promote upcoming events, reaching a wider audience base.

• Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
• Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
• Answered customer questions about hours, seating, and menu information.
• Delivered high-end service to VIP clientele in one of the city’s most exclusive venues
• Ensured compliance with three types of international service audits
• Worked closely with kitchen and floor teams for seamless operations