Nurdaulet Zholdassov
Almaty,Kazakhstan
Summary
Energetic employee and a strong team player with over 4 years in A2P industry and well-versed in strong communication, organisation and tech skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Good reputation for resolving problems, improving customer satisfaction and prevention of revenue loss. Researcher of problems from different angles
Overview
7
7
years of professional experience
Work History
Head of VAS stream (A2P/IVR)
Tele2 Kazakhstan
Almaty
03.2023 - Current
- Managing and improvements of relations with aggregators, big corporate clients, software and hardware providers and interconnects;
- Monitor, analyse messaging market trends and rates in CIS region and worldwide;
- Early identification of threats to the A2P streams, prevention of traffic migration to alternative routes, creation of new strategy/products to meet market needs;
- Fraud Detection and Prevention: Implemented proactive measures to identify and combat spam/fraud campaigns using Tableau and manual/automated tests;
- Continuous improvement of A2P offering, service quality and gateway capabilities;
- Support of an evolution of messaging into new formats such as RCS/RBM, Network API, P2A and CPaaS;
- Support, managing of A2P templating, registration of SIDs and short numbers;
- Review of legal documents, agreements on first steps and active interactions with legal, finance units;
A2P monetisation manager
TNS-Plus
Almaty
05.2021 - 03.2023
- SMS and Voice Traffic Analysis using Excel and Power BI;
- Fraud Detection and Prevention using manual and automative tests.
- Creating necessary scripts to block spam and fraud traffic with no harm to customer experience;
- Analysing large data sets to detect and mitigate grey routes, minimising revenue loss;
- Creating reports, reviews and forecasts of A2P streams;
- Managing and support of NOC team;
Network planning engineer
Tele2 Kazakhstan
09.2020 - 05.2021
- Creating everyday scripts;
- Creating short-term and long-term rollout and developments plans of Astana region;
- Operational support of NOC, implementation teams;
- Review of technical documents of new sites and developments works (TSSR);
- Monitor, analyse of network capacity and coverage.
Senoir legalization engineer
Tele2 Kazakhstan
05.2017 - 05.2020
- Preparation and obtaining of permission documents such as electromagnetic compatibilities, sanitary passports and final permission;
- Preparation of orders for measurement of base stations;
- Support of NOC and implementation teams;
- Support of Government relations unit;
- Resolution of disputes related to radiophobia with Rent and Legal teams.
Education
Master of Science - Telecommunications with Business
University College London
London, The United Kingdom 09/2022 - 09/2023
Master of Science - Telecommunications
International Information Technologies University
Almaty, Kazakhstan 08/2017 - 07/2019
Bachelor of Science - Telecommunications
Inernational Information Technologies University
Almaty, Kazakhstan 09/2013 - 06/2017
Skills
- Technical and business project management;
- Quality Assurance and Control;
- Communication skills;
- Knowledge of Tableau, Excel, regular expressions;
- Product roadmap planning
- Expertise in A2P ecosystem
Languages
Russian
Native
English
Proficient (C2)
Affiliations
- Big fan of Football
- Love reading business reports from McKinsey, Deloitte, Analysis Mason and others
- Detective stories on YouTube
Accomplishments
- Head of Class at military boarding school for 2 years out of 3 (the longest and the most successful result in the history of the school): from January 2011 till January 2013;
- 1st place in production of play in competition of Taldykorgan city (2003);
- 3rd place in national physics competition in 2013;
- 1st place in regional physics competition in 2012, 2013;
Timeline
Head of VAS stream (A2P/IVR)
Tele2 Kazakhstan
03.2023 - Current
A2P monetisation manager
TNS-Plus
05.2021 - 03.2023
Network planning engineer
Tele2 Kazakhstan
09.2020 - 05.2021
Senoir legalization engineer
Tele2 Kazakhstan
05.2017 - 05.2020
Master of Science - Telecommunications with Business
University College London
09/2022 - 09/2023
Master of Science - Telecommunications
International Information Technologies University
08/2017 - 07/2019
Bachelor of Science - Telecommunications
Inernational Information Technologies University
09/2013 - 06/2017
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