Coordinating project schedules and appointments to ensure efficient project flow and adherence to timelines.
Managing communication between sales team and clients to streamline project inquiries and proposals.
Assisting in preparation of technical and financial proposals for presales activities, ensuring all materials were accurate and compelling.
Supporting team by tracking project metrics and providing timely updates to stakeholders.
Junior Organizational Development specialist
KCOI LLP
Aktau, Kazakhstan
03.2023 - 04.2024
Supporting and developing the growth and effectiveness of Company. Working closely with stakeholders, clients, Executive Directors.
Facilitating change management. Developing and implementing various softwares together with IT team ("Intranet", "PMPS" softwares were implemented.)
Fulfilling Company’s websites. Updating and publishing posts, news, articles.
Working closely with Managers in identifying Company’s vision, mission. Executing Annual Budget Plans.
Implementing Job Descriptions and working collaboratively with HR team.
Project Assistant & Translator
KCOI LLP
Aktau, Kazakhstan
06.2022 - 03.2023
Performing administrative tasks such as preparing invoices, estimates, scheduling meetings and translating documents.
Taking notes during the meetings. Updating, signing and issuing them to clients. Arranging, writing, sending and keeping all Project related correspondences.
Organising team buildings, events, press releases.
Supporting Project team and departments on updating documents, such as Close-out reports, Risk Management Plan and Procedure, etc.
Arranging travel itineraries, transports and booking hotels.
Retail crew
Delectable by Su
Kuala Lumpur, Malaysia
01.2022 - 04.2022
Engaging with customers via phone, email, chat, or in-person to understand their needs and provide appropriate solutions or products.
Addressing customer complaints or concerns promptly and professionally to ensure satisfaction.
Promoting and selling products or services, meeting or exceeding sales targets.
Taking and processing customer orders accurately and efficiently.
International Department Specialist
Yessenov University
Aktau, Kazakhstan
01.2019 - 05.2019
Participating in negotiation processes between universities and international departments.
Participating in office management, including handling general office tasks.
Implementing reports related to the academic mobility programs.
Education
Master of Business Administration - General Management
Appreciation certificate for organizing the event organized by the Embassy of Kazakhstan in Malaysia and Qazaq Student Association. March 2022. Embassy of Kazakhstan, Malaysia.
Certificate IELTS Academic. July 2020. British Council, Malaysia.
English Language Certificate. July 2020. English Language Company, Malaysia.