- my interests include MMA and martial arts , bodybuilding which i have done a number of compertisions and placed as high as fifth at the british EFBB finals. i am keen tennis and picket ball player . to relax i watching films .
Hi, I’m
Marc Galbraith
Southampton,Southampton
Summary
Results-driven professional with expertise in teaching, security operations, and event management. Skilled in customer service, project management, and team leadership. Delivered effective training courses and managed successful events while maintaining focus under pressure. Committed to enhancing client satisfaction and fostering supportive learning environments through strategic planning and clear communication.
Overview
1
Certification
16
years of professional experience
Work History
freelance , self employment
Teaching and Assessing
02.2021 - Current
Job overview
- Instructed and evaluated candidates on fitness instructor and personal trainer qualifications, ensuring adherence to industry standards.
- nging iAssessed assessing on fitness instructor nTutored students in one-to-one and small group sessions to progress learning.
- Analysed student progress and prepared feedback to improve test results.
- Fostered a safe and supportive learning environment, encouraging students to ask questions and express difficulties for better engagement.
- Individualised instruction and tutoring to match student knowledge and skills.
- Supported students of all skill levels in core subjects, including maths and English, to enhance academic understanding.
- Taught back-to-work programme covering SIA door supervisor and functional skills.
- Worked for various companies, including Fitness Careers and Origym.
self employed
SIA secruity opertive
02.2015 - Current
Job overview
- Provided security at Hammersmith Hospital during lockdown periods.
- Conducted area patrols during festivals and events to enhance public safety.
- Oversaw doorman activities for Bridgegate Security.
- Delivered training courses and supervised security teams at Eton Square, London.
- Trained and mentored team members to enhance performance.
- Collaborated with team members to achieve operational goals effectively.
- Handled complaints with effective communication and problem-solving skills.
- Engaged with customers to identify needs and provide quality service.
- Resolved queries through clear communication and step-by-step guidance.
- Managed small-scale events, including birthday parties, to deliver memorable experiences for clients.
- Escalated major issues to supervisors.
- Prepared a variety of written communications, documents, and reports.
igloo dome hire/ Classic marquees
event Manger , director
01.2012 - Current
Job overview
- Developed and maintained relationships with key stakeholders, including sponsors, vendors, and clients, to ensure successful event execution.
- Managed staff including marquees riggers and administration personnel.
- Consulted with clients to determine event requirements and assess package options.
- Managed contracts, payments, and records for events to ensure smooth administrative processes.
- Supported online marketing initiatives to drive event attendance and increase sales.
- Coordinated decorations and accessories for parties, weddings and media events.
- Set up temporary structures for events.
- Sourced external service and resource suppliers to achieve exact client requirements.
- Assisted in hiring marquees and igloos for various events including weddings and birthday parties.
- Transported equipment using LWB and Luton vans for various events.
Esporta Health Club
Personal Trainer
01.2010 - Current
Job overview
- Delivered personalised training sessions to clients, tailoring programmes to individual needs
- Motivated and encouraged clients, facilitating achievement of personal fitness goals
- Provided effective nutritional advice to clients
- Instructed customers on effective use of gym equipment, ensuring safe and proper techniques
- Led exercise classes including Boxercise and Circuits
Fitness FirstHigh Wycombe
Fitness Manager
01.2010 - Current
Job overview
- Delivered personal training sessions and implemented 'Get Results' programme to enhance client outcomes
- Sold new memberships to clients through effective show rounds of the club
- Monitored and made sure financial targets were met – including personal training and monthly revenue targets
- Led team meetings to provide feedback, recognition, and updates on health club performance
- Built rapport to generate new business and leads for the health club
- Interviewed and trained new staff members
- Managed operations in High Wycombe location
The Complete Mortgage Centre
Mortgage Consultant
01.2010 - Current
Job overview
- Facilitated mortgage sales to customers through various estate agent leads
- Managed mortgage administration using in-house software to identify suitable mortgage deals
- Cold called potential clients from targeted mailing lists
The Money Centre
Tele Sales Consultant
01.2010 - Current
Job overview
- Advised customers on buy-to-let mortgages, facilitating informed financial decisions
- Utilised database of leads to generate new business opportunities
- Increased customer satisfaction by offering friendly, helpful and informative customer service.
- Handled and quickly resolved customer issues regarding product sales and customer service problems.
- Addressed customers with confident, clear communication style.
Magenta RecruitmentWeybridge
Recruitment Consultant
01.2010 - Current
Job overview
- Recruited candidates for full and part-time positions, enhancing staffing solutions
- Vetted CVs and conducted interviews to match clients with suitable positions
- Generated leads and established relationships with employers to meet recruitment targets
- Managed operations in Weybridge location
Cannons Health Club
Fitness Instructor / Personal Trainer
01.2010 - Current
Job overview
- Provided daily customer service to clients, fostering positive relationships
- Sold memberships and conducted show rounds for new clients, enhancing client engagement
- Generated new business leads and maximised sales opportunities, contributing to revenue growth
Education
LCCALCCA
business degree from buiness
05-2026
University Overview
- I am currently a student at LCCA University in London, attending a one-day course studying business
Skills
- Training delivery
- Educational methodologies
- Curriculum development
- Project management
- Event coordination
- Client engagement
- Customer service
- Complaint handling and resolution
- Problem-solving
- Strategic planning
- Leadership
- Team leadership
- Team building
- Team leadership and motivation
- Calm under pressure
- Customer focused
References
Available on request
Custom Section
SIA Level 2 Door supervisor and refresher training, SIA Level 3 close protection, SIA Level 3 conflict management, Level physical intervention training, SIA CCTV, Level 3 first aid, Level 3 cert in assessing, LEVEL 4 PTTLES award in teaching, Exercise referral level 3, YMCA fitness instructor level 2, Fitness instructor @ Personal trainer diploma level 3, Sports massage diploma level 3, Health and wellbeing level 2, NASM personal trainer, ACE personal trainer certification, CrossFit level 1 coach, Manual handling, Retro fit principles level 2, Plumbing heating and ventilation level 2, Fitted interiors level 2, Carpentry level 2, Railway engineering NVQ 2, CSCS blue skilled card
Certification
- level 3 personal trainer
- level 3 assesser
- level 4 teacher
- level 2 fitness instructor
- level 3 , Sia close protection
- level 3 FIRST AID
- level 2 various construction qualcations
Interests
Accomplishments
- Improved [Type] reviews by successfully handling customer complaints and implementing monthly staff training.
Timeline
Teaching and Assessing
freelance , self employment
02.2021 - Current
SIA secruity opertive
self employed
02.2015 - Current
event Manger , director
igloo dome hire/ Classic marquees
01.2012 - Current
Personal Trainer
Esporta Health Club
01.2010 - Current
Fitness Manager
Fitness First
01.2010 - Current
Mortgage Consultant
The Complete Mortgage Centre
01.2010 - Current
Tele Sales Consultant
The Money Centre
01.2010 - Current
Recruitment Consultant
Magenta Recruitment
01.2010 - Current
Fitness Instructor / Personal Trainer
Cannons Health Club
01.2010 - Current
LCCA
business degree from buiness