Maksat Isonbekov

Almaty

Summary

Motivated and driven student with a strong foundation in data analysis, programming (HTML, Python), and business strategy. Dedicated to furthering my knowledge in business analytics and data-driven decision-making. Currently preparing for IELTS to pursue higher education in China, where I aim to combine my interest in business and technology. Experienced in customer service, with strong problem-solving skills and the ability to collaborate effectively within diverse teams. Eager to continue developing my skills and contribute to dynamic and innovative environments.

Work History

Restaurant Waiter

Almaty, Kazakhstan

06.2024 - 08.2024

Improved operational efficiency by ensuring tables were quickly reset and prepared for new guests, optimizing turnover time and resource utilization.
Built and maintained strong customer relationships by actively listening to feedback, anticipating needs, and delivering exceptional service, leading to repeat business.
Demonstrated data recording skills by accurately handling customer orders and payment transactions, minimizing errors and ensuring smooth operations.
Collaborated with team members to streamline communication between the kitchen and dining area, enhancing process coordination and overall guest satisfaction.
Developed problem-solving skills by quickly addressing customer concerns and implementing solutions to enhance their dining experience.

Education

High School Diploma -

Daryn

Turkestan, Kazakhstan, Enbekshi 2

05-2025

Skills

Data Analysis: Basic knowledge of data analysis techniques and trend identification
Problem Solving: Improved service efficiency by resolving customer issues quickly in a fast-paced environment
Programming: Familiar with HTML and Python for web development and data processing
Critical Thinking: Analyzed business strategies and compared outcomes to improve understanding of market differences

Microsoft Office: Proficient in Excel (formulas, charts), PowerPoint, and Word
Teamwork: Collaborated effectively with diverse teams in both work and academic settings
Time Management: Managed multiple responsibilities (school, part-time job, and personal study) efficiently

Languages

Kazakh

Native language

Russian

Advanced

English

Intermediate

Chinese (Mandarin)

Beginner

Timeline

Restaurant Waiter

06.2024 - 08.2024

High School Diploma -

Daryn