Madina Toyembayeva
Payment System Specialist
Astana
Summary
Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.
Overview
11
11
years of professional experience
4
4
Certifications
4
4
Languages
Work History
Officer( Cash and Trade Proc Analyst)
Citibank
04.2022 - Current
- Timely and proper execution of all outgoing and incoming payment orders in FCY and LCY
- Timely investigations of the transactions related to the movement of funds on Nostro accounts
- Preparation of reports and information for internal management
- Control over compliance to the requirements on daily registration documentation files.
- Reconciliation processes
- Participation in Automation group, volunteer initiatives
- Regularly interacting with other structures in Bank
- Participation in meetings, training and certification, perform of additional tasks
Expert in Payment System Department
Fortebank JSC
01.2021 - 03.2022
-Timely processing of FCY payments
- Nostro and Loro accounts reconciliation processing
- Investigations process of FCY payment
- Knowledge in working in Web Alliance Swift, Colvir banking system
- Participation in Automation and Optimization of business processes, functional tests
Expert
General Performance Improvement Company
02.2021 - 04.2021
- Services for the development of a package of internal regulatory documents required for the launch of ABIS Colvir. Access matrix, technical maps (business process regulations, business process schemes).
- Worked well in a team setting, providing support and guidance.
Leading Specialist in Investigation Unit
First Heartland Jusan Bank (ex Tsesnabank JSC)
10.2014 - 01.2021
- Processing and maintaining requests for cross border payments
- Correspondence with foreign banks (Investigations)
- Consultation of branch managers
- Knowledge of SWIFT, ABIS Colvir
-Processing of international payments, payment processing rules
- Performing and prepartion of internal instructions
- Participation in optimization of business processes, testing and implementation in new products, elimination in manual points
Account Manager
Home Credit Bank JSC
02.2013 - 07.2014
- Maintaining and expanding the customer base.
- Consulting and providing clients with information about credit conditions and banking products. Making loans, credit cards, payments.
- Monitored and analyzed customer feedback to identify opportunities for improvement
- Educated clients on new products or services to increase customer engagement with brand
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Promoted from Credit consultant role
Education
Bachelor of Arts - International Relationships And Foreign Policy
Al Farabi Kazakh National University
Almaty 04.2001 -
Bachelor of Arts - Finance
Almaty Academic of Economics And Statistics
Oskemen 04.2001 -
Skills
Workflow Analysis
Report Preparation
System Analysis
Regulatory Compliance
Documentation and Reporting
Financial Management
Process Improvements
Incident Reporting
Account Reconciliation
MS Excel
Process Enhancement
Finance
Customer experience
Certification
Six-month community service training programme, including life skills training and project management, social project implementation
Timeline
Officer( Cash and Trade Proc Analyst)
Citibank
04.2022 - Current
Expert
General Performance Improvement Company
02.2021 - 04.2021
Expert in Payment System Department
Fortebank JSC
01.2021 - 03.2022
Leading Specialist in Investigation Unit
First Heartland Jusan Bank (ex Tsesnabank JSC)
10.2014 - 01.2021
Account Manager
Home Credit Bank JSC
02.2013 - 07.2014
Bachelor of Arts - International Relationships And Foreign Policy
Al Farabi Kazakh National University
04.2001 -
Bachelor of Arts - Finance
Almaty Academic of Economics And Statistics
04.2001 -