Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Leila Bukina

Astana

Summary

Accomplished Flight Attendant offering over 6 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service.

Overview

6
6
years of professional experience

Work History

Flight Attendant

Air Astana
10.2017 - Current
  • Ensured safety and comfort of customers onboard aircraft.
  • Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
  • Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
  • Resolved passenger conflicts and medical emergencies during flights.
  • Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
  • Used excellent customer service skills in addressing passengers' needs.

Education

Bachelor of Science - Law

Chelyabinsk State University
Chelyabinsk, Russia
05.2017

Bachelor of Science - Linguistics

Chelyabinsk State University
Chelyabinsk, Russia
05.2016

Skills

  • Reliability and punctuality
  • Team Leadership
  • Stress management
  • First aid knowledge
  • Emergency Situations Management
  • Business Class Service

Languages

Kazakh, Russian
Native language
English
Advanced
C1
German
Intermediate
B1

Timeline

Flight Attendant

Air Astana
10.2017 - Current

Bachelor of Science - Law

Chelyabinsk State University

Bachelor of Science - Linguistics

Chelyabinsk State University

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Leila Bukina