Lashyn Yeleubayeva

- Enhanced customer service through updated knowledge on bar options and food recommendations.
- Designed monthly special drinks for seasonal promotions, boosting customer satisfaction.
- Improved service rankings by promptly resolving issues and ensuring optimal experiences.
- Managed efficient beverage inventory, collaborated on event planning, and maximized revenue.
- Oversaw staff training, operations, and achieved sales goals through effective leadership.
- Maintained financial controls, adjusted pricing, and ensured equipment functionality.
- Streamlined kitchen operations and motivated staff for peak efficiency and quality.

- Provided clerical support, managing copying, faxing, and filing to enhance efficiency.
- Resolved customer problems and inquiries, ensuring a high level of satisfaction.
- Restocked supplies and handled purchase orders to maintain optimal stock levels.
- Corresponded with clients through various channels, addressing needs promptly.
- Liaised with housekeeping and maintenance for guest requests and complaints, prioritizing guest experience.
- Collected deposits, fees, and payments, handling late check-ins and directing guests.
- Coordinated with vendors for timely repair and maintenance, ensuring a well-maintained facility.
- Used dynamic service skills to build positive relationships, improving customer retention rates.

- Efficiently managed high customer volumes during peak hours and special events.
- Ensured compliance with state laws for alcohol service and maintained a well-stocked, presentable bar.

- Executed opening/closing duties, including sales reports, shift setup, and inventory management.

- Innovated seasonal drink menus and introduced signature cocktails, enhancing brand appeal.
- Juggled customer, team, and business needs simultaneously, preventing delays or errors.
- Followed precise recipes, minimized product usage, and maintained consistency in drink preparation.
- Conducted regular inventory counts, optimizing stock levels to meet customer demands.
Successfully promoted daily specials and exceeded sales goals consistently.

- Provided clerical support, managing copying, faxing, and filing for enhanced efficiency.
- Resolved customer problems and complaints, ensuring a high level of satisfaction.
- Responded to inquiries from callers, delivering information promptly.
- Restocked supplies and managed purchase orders, maintaining optimal stock levels.
- Corresponded with clients through various channels, addressing needs promptly.
- Liaised with housekeeping and maintenance, prioritizing positive guest experiences.
- Collected room deposits, fees, and payments, handling late check-ins and directing guests.
- Enforced policies and procedures, increasing operational efficiency.
- Coordinated with vendors for timely repair and maintenance, ensuring a well-maintained facility.

- Captivated guests with creative tours and engaging props.
- Provided informative hosting, enriching the educational aspect.
- Crafted unique routes for memorable tour experiences.
- Collaborated for comprehensive and enjoyable tours.
- Delivered updates for smooth operations.
- Established personal connections for positive experiences.

- Ensured seamless tour experiences for members.
- Maintained accurate records for streamlined processes.