Jason Crosby
Manchester
Summary
Professional and dependable individual with experience across retail, estates support and structured one-to-one roles. I have worked in fast-paced customer environments, managed administrative responsibilities, and handled positions requiring trust and discretion.
Confident communicating with people at all levels, organised in my approach and comfortable working independently. I take pride in being reliable, presentable and consistent in the standard of work I deliver.
Overview
7
7
years of professional experience
Work history
Support Worker
FCS
Manchester
2025.12 - Current
- Provide one-to-one support for university students with additional needs
- Accompany students to lectures and academic activities
- Monitor attendance and engagement and keep clear written notes
- Support organisation, planning and day-to-day tasks
- Travelled to abroad to support a student, ensuring their safety, well- being and daily needs were managed properly
Estates Assistant
Xenia Estates
2025.06 - 2026.12
- Managed daily emails and general correspondence
- Acted as a point of contact for tenants and leaseholders
- Helped coordinate compliance checks and contractor visits
- Kept records organised and up to date
- Supported the smooth running of day-to-day estate operations
Sales Assistant
Hugo Boss
Manchester
2024.09 - 2025.10
- Worked in a busy retail environment delivering high standards of customer service
- Built good relationships with customers and encouraged repeat business
- Consistently performed well against sales targets
- Assisted with suit fittings and arranging tailoring
- Maintained store presentation standards
Volunteer
Community School Project, Sri Lanka
2023.01 - 2023.03
- Volunteered in a local school supporting students with English lessons
- Helped teachers with classroom activities
- Carried out painting and basic building work to improve facilities
- Took part in fundraising to help provide school resources
- Worked closely with a small team in a new environment
Support Worker
A Star Support Services Ltd
Manchester
2021.09 - 2022.12
- Supported individuals following structured care plans
- Administered medication
- Kept accurate daily records
- Acted as a key contact for specific individuals and their families
Support Worker
Compassionate Care
Manchester
2019.09 - 2020.12
- Provided daily practical support
- Recorded activities and well-being updates
- Completed required training in health and safety
Education
NVQ Level 2 - sports science
South Trafford College / The Manchester College
ManchesterGCSEs - 9 GCSEs (Grades A–C)
GCSES
St Anthony’s Catholic CollegeSkills
Certificates and training
- First Aid
- Suicide Prevention Training
- Fire Risk & Fire Safety Awareness
- Autism & Down Syndrome Awareness
- COPD Awareness
- Food Hygiene
- Mental & Physical Health Training
Skills
- Customer service
- Clear communication
- Record keeping and organisation
- Working independently
- Time management
- Teamwork
- Reliable and punctual
References
References available upon request.
Timeline
Support Worker
FCS
2025.12 - Current
Estates Assistant
Xenia Estates
2025.06 - 2026.12
Sales Assistant
Hugo Boss
2024.09 - 2025.10
Volunteer
Community School Project, Sri Lanka
2023.01 - 2023.03
Support Worker
A Star Support Services Ltd
2021.09 - 2022.12
Support Worker
Compassionate Care
2019.09 - 2020.12
NVQ Level 2 - sports science
South Trafford College / The Manchester College
GCSEs - 9 GCSEs (Grades A–C)
GCSES