Gulmira Issabekova
Astana
Overview
14
14
years of professional experience
1
1
Certification
Work History
Deputy Chairperson
National Information Techologies JSC
06.2025 - Current
- Cultivated company-wide culture of innovation and collaboration.
- Founded performance- and merit-based evaluation system to assess staff performance.
- Oversaw business-wide changes to modernize procedures and organization.
- Monitored key business risks and established risk management procedures.
Director of the Department of Open Data and Integration Services
National Informational Technologies JSC
08.2024 - Current
- Overseeing the management and strategic development of the eGov 3.0 project, driving the coordination of Smart Bridge Platform and Open Government service ecosystems within the G2B and G2G segments.
- Establishing a comprehensive methodology for optimizing the informational architecture and content strategy of government agency websites.
Head of Transformation
National Information Technologies JSC
07.2023 - 07.2024
- Managed transformation projects, fostering adaptability and innovation.
- Introduced flexible and product-based approaches to project execution.
- Coordinated the development of comprehensive development strategies.
Head of Project Management office
Freedom Finance Insurance JSC
09.2022 - 06.2023
- Established robust project management practices, including documentation and KPI tracking.
- Integrated projects with governmental services, ensuring compliance and efficiency.
- Mentored and motivated project teams, fostering a culture of excellence.
Head of the e-Government Support
National Information Technologies JSC
06.2020 - 05.2022
- Led the development of e-government solutions, promoting digital innovation.
- Managed contracts and performance for Ministry of Digital Development projects.
- Provided guidance and motivation to project teams, driving successful outcomes.
Program Manager
National Infocommunication Holding "Zerde" JSC
03.2017 - 06.2020
- Directed cross-functional project teams, ensuring alignment with organizational goals.
- Developed and updated project plans, monitoring progress and mitigating risks.
- Facilitated communication among stakeholders, fostering collaboration and transparency.
Project Manager
Kazpost JSC
02.2016 - 03.2017
- Led development teams and managed client relationships, delivering high-quality solutions.
- Defined business requirements and coordinated efforts across departments.
- Tracked project KPIs, ensuring successful project delivery.
Head of the Web Portal Information
National Information Technologies JSC
03.2012 - 04.2014
- Oversaw web portal projects, ensuring alignment with organizational objectives.
- Recruited and trained project teams, fostering professional growth and development.
- Maintained documentation and correspondence, ensuring clarity and accountability.
Manager for the Promotion of Electronic
National Information Technologies JSC
05.2011 - 03.2012
- Developed and executed marketing strategies to promote electronic services.
- Produced engaging content for various media channels, enhancing brand visibility.
- Organized events and participated in exhibitions, fostering stakeholder engagement.
Education
Master of public administration -
Nazarbayev University
Astana, Astana02.2021
Bachelor of Economics and Business - undefined
Kazakh University of Humanities and Law
06.2015
Bachelor of Communications and - Journalism
S. Toraigyrov PSU
06.2009
Accomplishments
- 2014
Led the redesign of the e-Government portal, resulting in a 2.5x increase in user traffic. - 2017
Oversaw the launch of a mobile app for traffic police officers and the administrative offenses record-keeping system, improving operational efficiency and on-site documentation. - 2021
Spearheaded the introduction of digital ID documents, enabling their integration and widespread adoption across banking applications. - 2022
Launched dtp.kz, a platform for handling minor traffic accidents without police involvement via the European protocol mechanism—simplifying dispute resolution and saving time for citizens and officers.
Certification
- Prince2 Practitioner certificate in Project management, 2019-11-01
- Certified Design Thinking Coach C1, 2022-02-01
- BPMN Level C, 2022-10-01
- Tech Camp Central Asia Trainer, Women in STEM, 2024-04-01
- SheCodes Hackathon Speaker, 2023-11-01
- IELTS 7.0, 2021-10-01
Languages
English
Professional Working
Russian
Native or Bilingual
Timeline
Deputy Chairperson
National Information Techologies JSC
06.2025 - Current
Director of the Department of Open Data and Integration Services
National Informational Technologies JSC
08.2024 - Current
Head of Transformation
National Information Technologies JSC
07.2023 - 07.2024
Head of Project Management office
Freedom Finance Insurance JSC
09.2022 - 06.2023
Head of the e-Government Support
National Information Technologies JSC
06.2020 - 05.2022
Program Manager
National Infocommunication Holding "Zerde" JSC
03.2017 - 06.2020
Project Manager
Kazpost JSC
02.2016 - 03.2017
Head of the Web Portal Information
National Information Technologies JSC
03.2012 - 04.2014
Manager for the Promotion of Electronic
National Information Technologies JSC
05.2011 - 03.2012
Bachelor of Economics and Business - undefined
Kazakh University of Humanities and Law
Bachelor of Communications and - Journalism
S. Toraigyrov PSU
Master of public administration -
Nazarbayev University
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