Overview
Work History
Education
Accomplishments
Certification
Websites
Languages
Timeline
Generic
Gulmira Issabekova

Gulmira Issabekova

Astana

Overview

14
14
years of professional experience
1
1
Certification

Work History

Deputy Chairperson

National Information Techologies JSC
06.2025 - Current
  • Cultivated company-wide culture of innovation and collaboration.
  • Founded performance- and merit-based evaluation system to assess staff performance.
  • Oversaw business-wide changes to modernize procedures and organization.
  • Monitored key business risks and established risk management procedures.

Director of the Department of Open Data and Integration Services

National Informational Technologies JSC
08.2024 - Current
  • Overseeing the management and strategic development of the eGov 3.0 project, driving the coordination of Smart Bridge Platform and Open Government service ecosystems within the G2B and G2G segments.
  • Establishing a comprehensive methodology for optimizing the informational architecture and content strategy of government agency websites.

Head of Transformation

National Information Technologies JSC
07.2023 - 07.2024
  • Managed transformation projects, fostering adaptability and innovation.
  • Introduced flexible and product-based approaches to project execution.
  • Coordinated the development of comprehensive development strategies.

Head of Project Management office

Freedom Finance Insurance JSC
09.2022 - 06.2023
  • Established robust project management practices, including documentation and KPI tracking.
  • Integrated projects with governmental services, ensuring compliance and efficiency.
  • Mentored and motivated project teams, fostering a culture of excellence.

Head of the e-Government Support

National Information Technologies JSC
06.2020 - 05.2022
  • Led the development of e-government solutions, promoting digital innovation.
  • Managed contracts and performance for Ministry of Digital Development projects.
  • Provided guidance and motivation to project teams, driving successful outcomes.

Program Manager

National Infocommunication Holding "Zerde" JSC
03.2017 - 06.2020
  • Directed cross-functional project teams, ensuring alignment with organizational goals.
  • Developed and updated project plans, monitoring progress and mitigating risks.
  • Facilitated communication among stakeholders, fostering collaboration and transparency.

Project Manager

Kazpost JSC
02.2016 - 03.2017
  • Led development teams and managed client relationships, delivering high-quality solutions.
  • Defined business requirements and coordinated efforts across departments.
  • Tracked project KPIs, ensuring successful project delivery.

Head of the Web Portal Information

National Information Technologies JSC
03.2012 - 04.2014
  • Oversaw web portal projects, ensuring alignment with organizational objectives.
  • Recruited and trained project teams, fostering professional growth and development.
  • Maintained documentation and correspondence, ensuring clarity and accountability.

Manager for the Promotion of Electronic

National Information Technologies JSC
05.2011 - 03.2012
  • Developed and executed marketing strategies to promote electronic services.
  • Produced engaging content for various media channels, enhancing brand visibility.
  • Organized events and participated in exhibitions, fostering stakeholder engagement.

Education

Master of public administration -

Nazarbayev University
Astana, Astana
02.2021

Bachelor of Economics and Business - undefined

Kazakh University of Humanities and Law
06.2015

Bachelor of Communications and - Journalism

S. Toraigyrov PSU
06.2009

Accomplishments

  • 2014
    Led the redesign of the e-Government portal, resulting in a 2.5x increase in user traffic.
  • 2017
    Oversaw the launch of a mobile app for traffic police officers and the administrative offenses record-keeping system, improving operational efficiency and on-site documentation.
  • 2021
    Spearheaded the introduction of digital ID documents, enabling their integration and widespread adoption across banking applications.
  • 2022
    Launched dtp.kz, a platform for handling minor traffic accidents without police involvement via the European protocol mechanism—simplifying dispute resolution and saving time for citizens and officers.

Certification

  • Prince2 Practitioner certificate in Project management, 2019-11-01
  • Certified Design Thinking Coach C1, 2022-02-01
  • BPMN Level C, 2022-10-01
  • Tech Camp Central Asia Trainer, Women in STEM, 2024-04-01
  • SheCodes Hackathon Speaker, 2023-11-01
  • IELTS 7.0, 2021-10-01

Languages

English
Professional Working
Russian
Native or Bilingual

Timeline

Deputy Chairperson

National Information Techologies JSC
06.2025 - Current

Director of the Department of Open Data and Integration Services

National Informational Technologies JSC
08.2024 - Current

Head of Transformation

National Information Technologies JSC
07.2023 - 07.2024

Head of Project Management office

Freedom Finance Insurance JSC
09.2022 - 06.2023

Head of the e-Government Support

National Information Technologies JSC
06.2020 - 05.2022

Program Manager

National Infocommunication Holding "Zerde" JSC
03.2017 - 06.2020

Project Manager

Kazpost JSC
02.2016 - 03.2017

Head of the Web Portal Information

National Information Technologies JSC
03.2012 - 04.2014

Manager for the Promotion of Electronic

National Information Technologies JSC
05.2011 - 03.2012

Bachelor of Economics and Business - undefined

Kazakh University of Humanities and Law

Bachelor of Communications and - Journalism

S. Toraigyrov PSU

Master of public administration -

Nazarbayev University

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