Farhod. Begmetov

• Company Profile - System Integration, Automation of technological and business processes of the enterprise, IT consulting and ISP (Internet Service Provider)
• Main Achievements:
• Established rigorous performance metrics to effectively measure commercial activities and optimize results.
• Delivered recommendations to long-term accounts to promote brand awareness to key audience.
• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
• Investigated customer feedback on measures and developed programs to boost market saturation based on results.
• Recruited, mentored, and supported high-performing members of sales and marketing teams.
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
• Drove sustainable growth by identifying opportunities for expansion and implementing strategic plans to capitalize on them.
• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
• Expanded global market presence through targeted business development initiatives in emerging markets.
• Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
• Fostered a culture of continuous improvement within the commercial division, encouraging innovative thinking and embracing change as an opportunity for growth.
• Streamlined internal processes, improving operational efficiency and reducing costs.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Achieved company-wide alignment on commercial objectives through effective communication of goals across all departments.
• Developed creative, competitive compensation plan, and motivated sales department to exceed sales projections by more than 15%
• .
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

• Company profile - Leading provider of business process outsourcing and financial consulting services in Russia and the CIS*
• Established strong partnerships with external vendors for improved service delivery and increased profitability.
• Championed continuous improvement initiatives aimed at refining departmental processes for increased operational efficiency.
• Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
• Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
• Collaborated with cross-functional teams to develop innovative product offerings tailored to customer needs.
• Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
• Managed revenue models, process flows, operations support and customer engagement strategies.
• Organized promotional events and interacted with community to increase sales volume.
• Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
• Served as a mentor to junior sales personnel, providing guidance and support in their professional development while also fostering a strong team dynamic.
• Prepared sales presentations for clients showing success and credibility of products.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.
• Enhanced customer satisfaction levels by establishing attentive follow-up processes and addressing concerns promptly.

• Company Profile - System Integration, Automation of technological and business processes of the enterprise, IT consulting and ISP (Internet Service Provider)
• Main Achievements:
• Established rigorous performance metrics to effectively measure commercial activities and optimize results.
• Delivered recommendations to long-term accounts to promote brand awareness to key audience.
• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
• Investigated customer feedback on measures and developed programs to boost market saturation based on results.
• Recruited, mentored, and supported high-performing members of sales and marketing teams.
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
• Drove sustainable growth by identifying opportunities for expansion and implementing strategic plans to capitalize on them.
• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
• Expanded global market presence through targeted business development initiatives in emerging markets.
• Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
• Fostered a culture of continuous improvement within the commercial division, encouraging innovative thinking and embracing change as an opportunity for growth.
• Streamlined internal processes, improving operational efficiency and reducing costs.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Achieved company-wide alignment on commercial objectives through effective communication of goals across all departments.
• Developed creative, competitive compensation plan, and motivated sales department to exceed sales projections by more than 15%
• .
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

• Company Profile - Telecommunication services including: Internet, Telephony, Communication channels, VPN, Satellite communication, Work with operators, Rent of infrastructure, Cloud services, System Integration, IT Outsourcing and maintenance
• Management of the Commercial department along with Development and Projects department for South Kazakhstan region
• Working with B2B, B2G, B2O and B2C segments
• Resolving issues related to the development and implementation of goals, policies and concepts in the field of development, marketing and sales, subscriber services.
• Analysis of the effectiveness of technical solutions, preparation of proposals to eliminate identified shortcomings, as well as changing the solution in favor of more progressive ones.
• Quality control of work on the implementation of technical solutions of new projects.
• Contributed to short- and long-term strategic planning and identified potential new markets, lines of business and funding opportunities.
• Modernized operations with strategic process improvements.
• Represented organization at industry conferences and events.
• Streamlined operations by implementing efficient management processes and policies.
• Spearheaded initiatives aimed at improving employee satisfaction, engagement, and retention rates.
• Fostered improved collection and use of client and industry data for strategic business decisions and reporting.
• Advanced professional development opportunities for staff members through targeted training programs designed to build skills essential for success in their roles.
• Established and maintained strong relationships with customers, vendors and strategic partners.
• Formulated and executed strategic initiatives to improve product offerings.
• Developed strategic plans to achieve organizational goals, ensuring alignment with company''s mission and vision.
• Increased overall efficiency by identifying areas of improvement and implementing necessary changes.
• Created and updated records and files to maintain document compliance.
• Oversaw divisional marketing, advertising and new product development.
• Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
• Trained and mentored new employees on industry practices and business operations.
• Enhanced communication within the organization through regular interdepartmental meetings and updates.

• Organized the work processes of regional specialists within the framework of national projects, including implementing and setting tasks
• Developed new sales channels in the regions of the Republic of Kazakhstan
• Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Examined quarterly financials to determine business operating capacity.
• Recommended and implemented successful strategies to maximize revenue.
• Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
• Provided strong leadership to enhance team productivity and morale.
• Achieved higher levels of employee engagement through effective communication, coaching, and recognition programs.

· Company Profile - Telecommunication services including: Internet, Telephony, Communication channels, VPN, Satellite communication, Work with operators, Rent of infrastructure, Cloud services, System Integration, IT Outsourcing and maintenance

· Management of the Commercial department along with Development and Projects department for South Kazakhstan region

· Working with B2B, B2G, B2O and B2C segments

· Resolving issues related to the development and implementation of goals, policies and concepts in the field of development, marketing and sales, subscriber services.

· Analysis of the effectiveness of technical solutions, preparation of proposals to eliminate identified shortcomings, as well as changing the solution in favor of more progressive ones.

· Quality control of work on the implementation of technical solutions of new projects.

· Contributed to short- and long-term strategic planning and identified potential new markets, lines of business and funding opportunities.

· Modernized operations with strategic process improvements.

· Represented organization at industry conferences and events.

· Streamlined operations by implementing efficient management processes and policies.

· Spearheaded initiatives aimed at improving employee satisfaction, engagement, and retention rates.

· Fostered improved collection and use of client and industry data for strategic business decisions and reporting.

· Advanced professional development opportunities for staff members through targeted training programs designed to build skills essential for success in their roles.

· Established and maintained strong relationships with customers, vendors and strategic partners.

· Formulated and executed strategic initiatives to improve product offerings.

· Developed strategic plans to achieve organizational goals, ensuring alignment with company''s mission and vision.

· Increased overall efficiency by identifying areas of improvement and implementing necessary changes.

· Created and updated records and files to maintain document compliance.

· Oversaw divisional marketing, advertising and new product development.

· Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.

· Trained and mentored new employees on industry practices and business operations.

· Enhanced communication within the organization through regular interdepartmental meetings and updates.

• Evaluated vendor proposals, negotiating contracts that maximized value while minimizing costs for the organization.
• Ensured consistent compliance with industry regulations by staying current on relevant laws and best practices.
• Implemented performance tracking systems to monitor progress and drive accountability among team members.
• Reported regularly to managers on project budget, progress, and technical problems.
• Balanced competing priorities effectively, successfully managing multiple projects simultaneously within tight deadlines and budget constraints.
• Facilitated workshops to collect project requirements and user feedback.
• Developed and implemented project plans and budgets to ensure successful execution.
• Conducted regular status updates with key stakeholders to maintain transparency and ensure alignment on project goals.
• Analyzed project performance data to identify areas of improvement.
• Sourced, vetted and managed vendors needed to accomplish project goals.
• Collaborated with sales teams to identify potential opportunities for new projects or expansions in existing markets.
• Maintained meticulous documentation throughout projects'' lifecycle, ensuring accurate record-keeping and ease of future reference when needed.
• Developed comprehensive project plans that clearly outlined objectives, timelines, and milestones for all team members.

• Managed and attracted large clients for the development and implementation of system integration projects. Worked with the B2B, B2O and B2G segments
• Resolved issues related to the development and implementation of goals, policies and concepts in the field of development, marketing and sales, subscriber services.
• Actively participatied in business management projects, coordination, approval, monitoring the execution of relevant documentation.
• Controlled costs to keep business operating within budget and increase profits.
• Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.

· Company Profile - Telecommunication services including: Internet, Telephony, Communication channels, VPN, Satellite communication, Work with operators, Rent of infrastructure, Cloud services, System Integration, IT Outsourcing and maintenance

· Management of the Commercial department along with Development and Projects department for South Kazakhstan region

· Working with B2B, B2G, B2O and B2C segments

· Resolving issues related to the development and implementation of goals, policies and concepts in the field of development, marketing and sales, subscriber services.

· Analysis of the effectiveness of technical solutions, preparation of proposals to eliminate identified shortcomings, as well as changing the solution in favor of more progressive ones.

· Quality control of work on the implementation of technical solutions of new projects.

· Contributed to short- and long-term strategic planning and identified potential new markets, lines of business and funding opportunities.

· Modernized operations with strategic process improvements.

· Represented organization at industry conferences and events.

· Streamlined operations by implementing efficient management processes and policies.

· Spearheaded initiatives aimed at improving employee satisfaction, engagement, and retention rates.

· Fostered improved collection and use of client and industry data for strategic business decisions and reporting.

· Advanced professional development opportunities for staff members through targeted training programs designed to build skills essential for success in their roles.

· Established and maintained strong relationships with customers, vendors and strategic partners.

· Formulated and executed strategic initiatives to improve product offerings.

· Developed strategic plans to achieve organizational goals, ensuring alignment with company''s mission and vision.

· Increased overall efficiency by identifying areas of improvement and implementing necessary changes.

· Created and updated records and files to maintain document compliance.

· Oversaw divisional marketing, advertising and new product development.

· Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.

· Trained and mentored new employees on industry practices and business operations.

· Enhanced communication within the organization through regular interdepartmental meetings and updates.

• Optimized pricing strategies based on thorough cost analyses, leading to higher profit margins without sacrificing competitiveness.
• Boosted team productivity by setting clear performance expectations and providing regular feedback on progress.
• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
• Implemented salesforce automation tools to optimize efficiency and drive data-driven decision making in the department.
• Developed a high-performing sales team through effective training programs and consistent coaching sessions.
• Reduced employee turnover rates by fostering a positive work environment that prioritized employee growth and development.
• Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
• Delivered recommendations to long-term accounts to promote brand awareness to key audience.
• Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
• Compiled and analyzed data to determine approaches to improve sales and performance.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.
• Increased overall sales revenue by implementing strategic marketing campaigns and nurturing key client relationships.

• Conducted regular inspections of both interior and exterior of properties for damage.
• Consulted with landowners to obtain mineral access rights and promote drilling operations on private land.
• Responded to Common Area Maintenance (CAM) inquiries.
• Generated leads for sales and rental properties through cold calls and referrals.
• Established performance goals and targets motivating team members to achieve higher leasing volumes and profitability for the company.
• Analyzed pricing strategy based on local market data consistently maintaining competitive rates that attracted quality tenants.
• Collaborated with internal departments including marketing and operations improving overall performance metrics across the organization.

• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
• Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
• Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
• Managed accounts to retain existing relationships and grow share of business.
• Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
• Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
• Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
• Built relationships with customers and community to establish long-term business growth.