Guest Service Team Member
"Cinnamon", "Slivki" And "Jovany's Cake Supplies" Bakeries
03.2016 - 09.2019
- Decorated baked goods and designed visually appealing displays of finished products.
- Approved products before sale to maintain highest level of quality control.
- Accurately operated cash register to process customer payments.
- Took reservations over phone and through email, recording guest information in computer system and verifying details.
- Utilized variety of organizational and communication skills to drive guest satisfaction.
- Resolved guest complaints and discrepancies in prompt and courteous manner.