Chingiskhan Alimov
Dispatcher
Summary
Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
11
11
years of post-secondary education
Work History
Dispatcher
Sky Transportation
09.2021 - Current
- Directed dispatching, routing, and tracking of 70 fleet vehicles.
- Communicated with drivers to coordinate timely transportation of our passengers.
- Tracked transportation progress to identify possible delays and provide real-time updates to customers and brokers.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
- Demonstrated adaptability in evolving situations by adjusting strategies in real-time as new information became available.
- Streamlined the dispatch process by organizing resources and routes, optimizing response efforts.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
- Monitored vehicle locations to coordinate timely arrivals.
- Answered phone calls and responded to broker emails.
- Coordinated with drivers to facilitate efficient routes and timely arrivals.
- Monitored drivers start and end time for accurate payrolls without overtime.
Translator and Interpreter
Honteng Agriculture Tech Develop Co.,LTD
08.2017 - 12.2020
- Received positive feedback from clients for exceptional attention to detail in translated documents and interpreted conversations.
- Translated documents from Chinese to Russian.
- Enabled smoother negotiations for clients with foreign counterparts by offering real-time interpretation support.
- Supported international sales efforts by translating product descriptions and customer correspondence, facilitating cross-border transactions.
- Clarified technical jargon for non-experts through careful translation of user manuals, specifications, and other technical documents.
- Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
Tourism Manager
Global Air, Inc.
11.2016 - 08.2017
- Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
- Coordinated successful events and conferences, attracting visitors from various regions to boost local economy.
- Managed daily operations of the tourism office, maintaining high levels of efficiency and organization.
- Enhanced tourist experience by developing and implementing innovative tour programs and itineraries.
- Conducted thorough research on local attractions for accurate representation in promotional materials.
- Increased customer satisfaction by providing personalized services to clients based on their preferences and needs.
- Negotiated favorable contracts with travel agents, hotels, transportation providers, and other suppliers to secure cost-effective deals for clients.
- Coordinated with other entertainment venues to create joint promotional events.
- Monitored budget and expenditures, keeping facility within budget.
- Implemented effective marketing strategies to increase brand visibility in target markets, driving up visitor numbers.
Education
Master Degree in Teaching Chinese -
Xian International Studies University
Xian, China 01.2014 - 05.2016
Bachelor Degree in International Politics -
Xian International Studies University
Xian, China 01.2010 - 05.2014
Heat Engineering -
Almaty Electronic And Power Technologies College
Almaty, Kazakhstan 01.2004 - 05.2008
Skills
Dispatch Coordination
Customer Relations
Work Order Management
Schedule Management
Route Navigation
Customer Relationship Management
Incident Reporting
Problem-Solving
Analytical Skills
Stress Tolerance
Route Planning
Teamwork and Collaboration
Multitasking
Pcskills
Advanced user
Personal Information
- Nationality: Kazakh
- Driving License: Yes
Languages
Russian
Native language
English
Advanced
C1
Chinese (Mandarin)
Upper intermediate
B2
Timeline
Dispatcher
Sky Transportation
09.2021 - Current
Translator and Interpreter
Honteng Agriculture Tech Develop Co.,LTD
08.2017 - 12.2020
Tourism Manager
Global Air, Inc.
11.2016 - 08.2017
Master Degree in Teaching Chinese -
Xian International Studies University
01.2014 - 05.2016
Bachelor Degree in International Politics -
Xian International Studies University
01.2010 - 05.2014
Heat Engineering -
Almaty Electronic And Power Technologies College
01.2004 - 05.2008
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