Open To Work
Ayana Sayatova
Dubai
Summary
Results-driven manager experienced in event coordination and client relations. Known for exceptional organizational skills and a commitment to high-quality service, contributing to increased customer satisfaction and operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Manager
National Chamber of Entrepreneurs of Kazakhstan “Atameken”
Astana
11.2023 - 02.2024
- Supported event organization and coordination, including preparing materials and presentations.
- Assisted with research, data collection, and creating reports and lists.
- Provided general administrative and office support, including sourcing information online and helping with daily operational tasks.
Office Manager
Karaganda Power Alloy Complex
Astana
09.2023 - 10.2023
- Managed office supplies and inventory to ensure availability for staff.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
- Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
Call Center Agent
BeFit
Astana
07.2023 - 08.2023
- Assisted customers with inquiries and provided accurate information promptly.
- Managed high call volumes while maintaining a positive customer experience.
- Utilized customer relationship management software to track interactions and updates.
- Resolved issues by collaborating with team members and utilizing available resources.
Residence Engagement Council Member
CampusOne
Toronto
09.2021 - 08.2022
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
High School Diploma -
Stamford American International School
Singapore05.2019
Completed Coursework Toward Advanced Diploma in 2019 - Liberal Arts And Sciences
Seneca College
Toronto, CanadaBachelor of Arts - Strategic Communication & Digital Marketing
Murdoch University
Dubai Skills
- Customer Service & Client Relations
- Event Coordination
- Administrative Support
- Social Media Content Creation
- Communication & Interpersonal Skills
- Time Management & Organization
- Microsoft Excel (Basic-Intermediate)
- Microsoft Word & PowerPoint
- Sodial Media Analytics
- Content Planning
- Audience Engagement
- Inventory management
- Team collaboration
- Research skills
Languages
Russian
Native
Native
English
Proficient (C2)
C2
French
Beginner
A1
Affiliations
Event Volunteer, Spartan Kids Race - Singapore (2018)
Certification
Financial Literacy Series Certificate - Seneca HELIX Career Recharge, 2023
Work Preference
Job Search Status
Open to workWork Type
Gig WorkContract WorkPart TimeFull TimeLocation Preference
On-SiteRemoteHybridSalary Range
₸45000/yr - ₸200000/yrTimeline
Manager
National Chamber of Entrepreneurs of Kazakhstan “Atameken”
11.2023 - 02.2024
Office Manager
Karaganda Power Alloy Complex
09.2023 - 10.2023
Call Center Agent
BeFit
07.2023 - 08.2023
Residence Engagement Council Member
CampusOne
09.2021 - 08.2022
High School Diploma -
Stamford American International School
Completed Coursework Toward Advanced Diploma in 2019 - Liberal Arts And Sciences
Seneca College
Bachelor of Arts - Strategic Communication & Digital Marketing
Murdoch University