Anvar Galyamov
Astana
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Restaurant Waiter
The St. Regis Astana
03.2024 - 04.2025
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Bellman
Wyndham Garden Burabay
05.2022 - 09.2022
- Organized luggage storage area effectively, allowing for easy retrieval upon guest departure or return from excursions outside the property.
Restaurant Waiter
Restaurant Jent
01.2020 - 03.2020
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
Sales consultant at exhibitions
ChocoRoom
01.2018 - 05.2019
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Education
Associate of Arts - Translation
KazGuu College
Astana 04.2001 -
Bachelor of Arts - Tourism And Hospitality
Maqsut Narikbayev University
Astana 04.2001 -
Skills
Service quality
Cleanliness
Problem-solving
Complaint resolution
Beverage knowledge
Order taking
Table setting
Customer service
Adaptability and flexibility
Timeline
Restaurant Waiter
The St. Regis Astana
03.2024 - 04.2025
Bellman
Wyndham Garden Burabay
05.2022 - 09.2022
Restaurant Waiter
Restaurant Jent
01.2020 - 03.2020
Sales consultant at exhibitions
ChocoRoom
01.2018 - 05.2019
Associate of Arts - Translation
KazGuu College
04.2001 -
Bachelor of Arts - Tourism And Hospitality
Maqsut Narikbayev University
04.2001 -
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