Summary
Overview
Work History
Education
Skills
Timeline
SalesManager

Anara Moldina

Sales Manager
Nur-Sultan

Summary

Customer service representative dedicated to providing quality care and ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients. Dedicated to identifying customer needs and delievering effective solutions to all problems. In addition I can describe myself as a hardworking and stress-tolerant employee, a team player.

Overview

13
13
years of professional experience
4
4
years of post-secondary education

Work History

Sales manager

Highvill Kazakhstan
03.2013 - Current
  • Consultation, show-room demonstration and full contract support till residential complex completion;
  • Preparation of applications for sign documents;
  • Monitoring of treaties and supplementary agreements registration and issuance of statements of registration with local executive authority;
  • Monitoring of payments receipts;
  • Close cooperation with construction department to prepare apartments and offices for full completion;
  • Making defective acts in case of refusal to accept residential and non-residential real estate;
  • Full support in key handover and in signing of ownership agreements;
  • Real estate market investigation (demand analysis, price changes, monitoring competitors activity);
  • Participation in discussion of new projects;
  • Implemented appropriate development plans
  • Expand client base and search of potential investors;

Assistant-Translator

Astana-Burabay
09.2011 - 10.2012
  • Translation of economic, business and normative-technical documentation, correspondence materials with foreign institutions and enterprises;
  • Planning of General Manager`s working day (business meetings, calls and etc.);
  • Technical provision of General Manager`s daily activity (transport, air and railway tickets order, hotels and accommodation; business meetings and negotiations organization);
  • Materials and necessary information gathering for GM, preparation of analytical, informational references and other materials;
  • Incoming and outgoing correspondence, acceptance of documents and applications in person for GM`s signature;
  • Writing letters, requests and other documents by order of GM;
  • Internal meetings organization, taking minutes (informing participants on place and time matters, agenda and registration);
  • Separate official assignments of GM.

HR Assistant

British Gas Kazakhstan
09.2010 - 09.2011
  • Support to Vice-President Human Resources and Department colleagues on HR cycle;
  • Orders and other documents related to personnel administration;
  • Labour agreements, contracts of chargeable services and necessary documents preparation for extension of contracts;
  • Work with line managers on preparation of job descriptions for new/existing positions in Asset;
  • Tracking probation period of new comers and informing line managers in time;
  • Fills in HR forms on labor relations and registration of employees liable for military services;
  • Maintains registration books of personnel orders;
  • Participate in induction and orientation of new hires, both expatriates and local staff;
  • References preparation upon requests from employees;
  • Investigation cases of violation of discipline, internal policies and procedures of company, composes necessary documents under direction of direct supervisor;
  • Maintain labor discipline provisions and observe internal rules and procedures

Personal Assistant, Translator, Personnel Department Officer

Impregilo S.p.A.
01.2010 - 08.2010
  • Accounting and business correspondence translation;
  • Meetings arrangement with contracting companies, state structures;
  • Oversaw personal and professional calendars and coordinated appointments for future events
  • Maintained appropriate filing of personal and professional documentation
  • Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation
  • Responded to emails and other correspondence to facilitate communication and enhance business processes;
  • Organized and attended meetings and compiled related documents and reports

Personal Assistant

Kazakhstan Association of Entrepreneurs
09.2008 - 01.2010
  • Translating of juridical documentation;
  • Incoming and outgoing correspondence;
  • Interpretation at meetings;
  • Writing minutes of meetings;
  • Translation of daily correspondence with usage of legal, official terminology;
  • Personnel operations, orders issuance;
  • Responsible for translating all business documentation, interpreting negotiations and meetings of GM with business partners;
  • Organized and attended meetings and compiled related documents and reports;
  • Arranged domestic and international travel plans and itineraries

Education

Bachelor in Translation -

Karaganda State University Named After E.A.Buketov
Karaganda
09.2004 - 06.2008

Skills

    Relationship building

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Timeline

Sales manager

Highvill Kazakhstan
03.2013 - Current

Assistant-Translator

Astana-Burabay
09.2011 - 10.2012

HR Assistant

British Gas Kazakhstan
09.2010 - 09.2011

Personal Assistant, Translator, Personnel Department Officer

Impregilo S.p.A.
01.2010 - 08.2010

Personal Assistant

Kazakhstan Association of Entrepreneurs
09.2008 - 01.2010

Bachelor in Translation -

Karaganda State University Named After E.A.Buketov
09.2004 - 06.2008

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Anara MoldinaSales Manager