Almas Zhakupov
Summary
Dynamic leader with a proven track record at Transline and TERRA, enhancing operational efficiency and fostering customer relationships. Expert in logistics management and workforce planning, with a talent for mentoring teams towards excellence. Fluent in Russian, Chinese, and English, I excel in project development and safety management, driving significant process improvements. Knowledgeable multimodal international manager, with comprehensive background in operational management. Successfully led multifaceted projects and streamlined processes to enhance efficiency. Demonstrated strategic planning and team leadership to achieve organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Head Operations Manager
Transline
10.2022 - 09.2024
- Mentored team members, fostering an environment of continuous learning and professional development.
- Identified opportunities for process improvements, leading initiatives to enhance overall operations efficiency.
- Aligned departmental activities with corporate objectives by creating cohesive action plans.
- Championed quality control measures to ensure consistent delivery of exceptional products services.
- Interacted well with customers to build connections and nurture relationships.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Chef Supervisor
TERRA
11.2019 - 09.2022
- Troubleshot equipment issues in the kitchen quickly so as not to disrupt operations or compromise food safety.
- Enhanced kitchen efficiency by implementing effective inventory management systems and reducing food waste.
- Streamlined food preparation processes for faster service times and better quality control.
- Implemented cross-training programs for employees, increasing versatility within the team and allowing for smoother shift rotations.
- Developed creative and innovative menu items, resulting in increased sales and positive customer feedback.
- Collaborated with front-of-house staff to provide seamless dining experiences for guests.
- Trained junior chefs on culinary techniques, improving overall skill levels within the team.
- Maintained a clean and sanitary kitchen environment, ensuring compliance with health codes and regulations.
- Coordinated with team members to prepare orders on time.
Education
Bachelor of Science - Chinese Language And Literature Business Oriented
Zhejiang Gongshang University
Hangzhou, China06-2021
Skills
- Operational Efficiency
- Safety Management
- Logistics Management
- Customer Service
- Market Research
- FLUENT IN Russian, Chinese, English
- Logistics Oversight
- Workforce Planning
- Project planning and development
Certification
- Kazakh Driver's License
Languages
Russian
Native language
Chinese (Mandarin)
Advanced
C1
English
Advanced
C1
Timeline
Head Operations Manager
Transline
10.2022 - 09.2024
Chef Supervisor
TERRA
11.2019 - 09.2022
Bachelor of Science - Chinese Language And Literature Business Oriented
Zhejiang Gongshang University
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