Aliya Abdul
Almaty
Summary
Adaptable and service-oriented professional with over 10 years of international experience in aviation, hospitality, and real estate. Adept in crisis management, intercultural communication, client service, and team coordination. Known for delivering high-impact results under pressure, and maintaining excellence in safety, service, and operations.
Currently transitioning into fields of education, humanitarian work, and digital design, with a strong motivation to contribute to social causes and global development initiatives. Inspired by the values of dignity, equity, and cross-border solidarity, I aim to apply my diverse experience to projects that empower communities, uphold human rights, and promote sustainable development.
Overview
13
13
years of professional experience
Work History
Freelance Real Estate Investor
Self-employed
Almaty
02.2023 - Current
- Acquired and sold three residential properties, with a total profit exceeding $35,000.
- I conducted market research, led negotiations, and managed the full sales cycle.
- Oversaw renovations and ensured compliance with quality and safety standards.
- Member of the Nurmakhan Aldanov Investment Club (since Jan. 2025).
Cabin Crew
Etihad Airways
Abdu Dhabi
09.2015 - 01.2023
- Completed over 60 certified trainings in safety, service, and cultural awareness.
- Maintained seven years of perfect attendance, and handled inflight incidents with a 90% resolution success.
- Delivered premium care to global passengers with diverse needs.
- Received 30+ commendations from management and guests.
Cabin Crew (J Class)
Air Astana
Almaty
07.2012 - 07.2015
- Provided confidential, high-end service to VIPs, and diplomats.
- Ensured aircraft safety, hygiene, and emergency response.
- Trained in in-flight medical assistance and passenger well-being.
Education
Non-degree Credential - Creation & Branding, Operations & Supply Chain
INSIDE LVMH
Online 07-2025
Non-degree Credential - AI Visual Design
Private Training
Online07-2025
Non-degree credential - Sales Expert Course
Private Training
Almaty12-2024
Bachelor of Science - Aviation Technologies
Civil Aviation Academy
Almaty06-2013
Skills
- Conflict sensitivity
- Empathy and active listening
- Intercultural communication
- Public speaking
- Cross-cultural sensitivity
- Data entry and reporting
- Report writing
- Copywriting and editing
- Visual storytelling (Canva, Adobe tools)
- Microsoft Word, Excel, and PowerPoint
- Google Workspace (Docs, Sheets, Slides)
- Canva and Basic Adobe Creative Suite
- Zoom, Microsoft Teams
- Social media management (Instagram, LinkedIn, Facebook)
Personal Details
- Date of birth: April 2, 1991
- Nationality: Kazakhstan
- Marital status: single
Additional Information
- Vaccinations: BCG, MMR, IPV, DTP, HAV, HBV, MenB, SARS-CoV-2 (inactivated (Verocell) Beijing-Sinopharm, Pfizer-BioNTech)
- Visa status: Valid U.S. visa until 2029
- Height: 174 cm
- Weight: 70 kg
- Volunteering availability: willing to volunteer online and onsite
- Languages: Russian (native), English (C1), Arabic (A1)
Volunteering Interests
- Human rights and migration
- Education and youth empowerment
- Communications and storytelling
- Women’s empowerment
- Arts and culture
- Digital inclusion
References
Ghazi El Bacha, PJSC Etihad Airways
T: +971 251 121 67 | E: gelbacha@etihad.ae
Svetlana Tatarenko, JSC Air Astana
T: +7 727 258 41 36 | E: svetlana.tatarenko@airastana.com
Timeline
Freelance Real Estate Investor
Self-employed
02.2023 - Current
Cabin Crew
Etihad Airways
09.2015 - 01.2023
Cabin Crew (J Class)
Air Astana
07.2012 - 07.2015
Non-degree Credential - Creation & Branding, Operations & Supply Chain
INSIDE LVMH
Non-degree Credential - AI Visual Design
Private Training
Non-degree credential - Sales Expert Course
Private Training
Bachelor of Science - Aviation Technologies
Civil Aviation Academy
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