Alexandra Kurkina
Executive Assistant
Karagandy
Summary
Experienced worker offering expertise in customer service, travel coordination and file management. A great Team Player with strong organizational skills abled to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
4
4
Languages
Work History
English Tutor
Preply
08.2022 - Current
- Adapted lesson plans to accommodate diverse student needs, ensuring equitable access to content and learning opportunities for all.
- Developed personalized tutoring sessions based on student needs, leading to improved academic performance.
- Implemented creative teaching strategies like role-playing conversations or using multimedia resources, resulting in increased student interest in the subject matter.
English Teacher
Bastau Educational-methodical center
10.2021 - 06.2022
- Teaching English for students of different age and language level; Conducting individual and group lessons offline/online; Organizing events dedicated to the English language and its culture.
Customer Support and Administrative Assistant
Azym Travels
03.2021 - 06.2021
- Answering calls, responding to emails, interacting with clients face-to-face; Meeting with clients to determine their vacation preferences, time constraints, and budgets; Booking flights, hotels, rental properties, and vacation events; Processing a range of documentation, database maintenance.
Cabin Crew
Qatar Airways
03.2019 - 02.2021
- Guide and assist for safety and comfort to customers; Greet customers and provide 5-star service during the flight;
- Prepare and serve drinks and food;
- Monitor, manage and secure customers and cabin;
- Assist passengers and cabin crew during emergency situations; Provide help to customers with special needs (children, disabled persons, elderly, etc).
- Promoted airline loyalty programs and onboard sales, boosting revenue through upselling products and services.
- Completed 8-10 flights a month
English Teacher
International language school Aptech
01.2017 - 02.2019
- Teaching English for students of different age and language level; Conducting individual and group lessons; Designing holiday programs; Consulting parents on students' achievements/progress.
English Teacher
Langberry language school
09.2014 - 01.2017
- Teaching English for students of different language levels; Conducting individual and group lessons; Keeping records of students' progress.
Education
Bachelor in Two Foreign Languages: English and German -
L. N. Gumilyov Eurasian National University
09.2011 - 05.2015
TEFL/TESOL - undefined
International Certification LTD
04.2022 - 05.2022
Timeline
English Tutor
Preply
08.2022 - Current
TEFL/TESOL - undefined
International Certification LTD
04.2022 - 05.2022
English Teacher
Bastau Educational-methodical center
10.2021 - 06.2022
Customer Support and Administrative Assistant
Azym Travels
03.2021 - 06.2021
Cabin Crew
Qatar Airways
03.2019 - 02.2021
English Teacher
International language school Aptech
01.2017 - 02.2019
English Teacher
Langberry language school
09.2014 - 01.2017
Bachelor in Two Foreign Languages: English and German -
L. N. Gumilyov Eurasian National University
09.2011 - 05.2015
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