Albina Shalabayeva
Astana
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Teacher
sole proprietor
Astana
05.2021 - Current
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
- Graded student papers and assignments to track student progression.
- Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
- Remained calm and patient in student interactions to support individual growth and development.
- Scheduled tutoring sessions to help students improve grades and gain better grasp course material.
- Used videos, lectures and moderated discussions to engage students during class.
Administrator
LLP "Cinema Park"
Astana
02.2018 - 05.2020
- Checked office stock to determine supply levels and maintain inventory.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Identified needs of customers promptly and efficiently.
- Responded promptly to customer complaints in a professional manner.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Worked closely with human resources to support employee management and organizational planning.
- Updated databases with new employee information, job changes and terminations.
Education
2023 - Accredited Teacher To Non-native Students
World TESOL Academy
UK 08-2023
2017 - Foreign Language Teacher Education
Karaganda Buketov University
Karaganda06-2020
Some College (No Degree) - Accounting Technology And Bookkeeping
Technology- Economic College
Almaty06-2007
Skills
- Fluent in Kazakh and Russian language
- TESOL Certified
- Flexible and Adaptive
- Curriculum Development
- Group and Individual Instruction
- Parent and Student Communication
Languages
Kazakh
First Language
Russian
Proficient (C2)
C2
Turkish
Elementary (A2)
A2
English
Upper Intermediate (B2)
B2
Timeline
Teacher
sole proprietor
05.2021 - Current
Administrator
LLP "Cinema Park"
02.2018 - 05.2020
2023 - Accredited Teacher To Non-native Students
World TESOL Academy
2017 - Foreign Language Teacher Education
Karaganda Buketov University
Some College (No Degree) - Accounting Technology And Bookkeeping
Technology- Economic College
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