Managed and oversaw accommodation arrangements for various groups, including hosting governmental delegations from GCC countries
Responsible for accommodation, meals and conferences for sports teams
Managed budgets effectively to maximize profits while maintaining high-quality events.
Catering and Conference Executive
The Ritz-Carlton, Astana
06.2022 - 08.2023
Proactively identify and pursue sales opportunities to meet or exceed revenue targets for catering and conference services.
Conduct market research and analysis
Coordinated the planning, execution, and supervision of high-profile events, including a forum with the participation of the President of Kazakhstan, as well as receptions and meetings with Presidents from the Western European Region and GCC countries
Managed large-scale wedding events.
Catering and Conference Coordinator
The Ritz-Carlton, Astana
09.2021 - 05.2022
Coordinate all aspects of catering and conference events, from initial booking to post-event follow-up.
Collaborate with clients to understand their event preferences and budgetary constraints, select appropriate venues based on event requirements
Ensure seamless communication and coordination between various departments involved in event execution, including culinary, operations, and facilities.
Prepare contracts, proposals, and invoices in accordance with company policies and procedures.
Sales Manager
Baiterek
10.2020 - 08.2021
Built long-lasting client relationships
Implemented CRM systems
Closed lucrative sales deals using strong negotiation and persuasion skills.
Met with clients, delivering presentations
Education
Bachelor of Hospitality And Tourism -
Almaty Management University
06.2021
Bachelor of Art in Leisure And Tourism Management -
Assistant Director of Engineering at JW Marriott, The Ritz Carlton & Ritz ResidencesAssistant Director of Engineering at JW Marriott, The Ritz Carlton & Ritz Residences